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Frequently asked questions

Everything you need to know about TranscriptMagic.

Do credits expire?

No! Your credits never expire. Buy once, use whenever you need them.

What platforms are supported?

We support YouTube videos, TikTok clips, and Instagram Reels. More platforms coming soon.

What payment methods do you accept?

We accept all major credit cards through our secure payment processor, Stripe.

Do I need the Chrome extension?

No, extensions are optional. You can use our web tool directly. Extensions make transcription faster.

Is there a refund policy?

Yes, we offer a 7-day money-back guarantee on unused credits. Contact us for a refund.

How do I get support?

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